Services

Disaster Recovery

Towne Answering Service can be an integral part of your disaster preparedness plan. In the event of a disaster at your location, Towne Answering Service can become a communications hub for your company, connecting your customers to key employees or alternate contacts. Towne Answering Service's communication systems can be used to reach out to your customers or employees in the following ways: outbound phone calls, mass emails, mass text messaging, enabling you to maintain contact at the time of disaster and providing business continuity.

Towne Answering Service's disaster backup systems are protected by redundant UPS battery back-up systems and dual standby generators in case of extended power outages. Multiple-route / multiple-vendor telecommunications lines provide fail-over protection. Redundant switching and computer systems provide protection from hardware failures. Off-site backups also protect Towne Answering Service's data from both digital and physical damage. Remote administrative and operator capabilities are available in case the evacuation of our own facility is needed.

Towne Answering Service has achieved the ATSI Gold Star Site Certification, exceeding industry standards in the areas of business practices and infrastructure, certified for 99.999% up-time.

CALL TOWNE ANSWERING SERVICE TODAY FOR YOUR FREE CUSTOMIZED QUOTE:
TOLL FREE: 800-660-4316 or
LOCALLY: 215-723-4316, you'll be surprised at what we can do for your business!