Web Services Integration
Having Integrated Services For Your Business
People don’t become customers just because they find your business on the web.
They still want an opportunity for a personal experience with your company and a failure to respond appropriately could cost you business and dollars. Our operators can interact with your website or database to provide a human link for your customer; let us help bridge the gap between technology and great customer service.
Towne also provides a secure customer web portal to both our voicemail and telemessaging platforms. This gives you the ability to manage voice mail, view messages, upload and download data, manage your on-call schedules, sort information gathered from callers, and communicate directly with our agents or supervisors directly from the web.
CALL TOWNE ANSWERING SERVICE TODAY FOR YOUR FREE CUSTOMIZED QUOTE: