It is not just answering service and call center professionalism and expertise that set our staff apart. The team at Towne also has a strong commitment to their mission, the quality of their work, and to the clients they serve. Loyalty and dedication to providing friendly and professional services provide a seamless link between our staff, our clients and their customers.
Unlike many other call centers, we design our staff schedules with deliberate generosity to enable our staff to provide gracious service to the clients we serve.
The senior and supervisory staff of our customer service reps has a combined history of over 75 years with our company and the management team at Towne has a combined history of over 100 years of customer service in the telephone and answering service industries. That’s a lot of experience and expertise waiting to enhance your company’s image!
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