Welcome to our new website!!

If you are reading this blog it means you have encountered our new website. Welcome!!
Please take a bit of time to poke around and see what we have to offer. Our intent is to give some ideas, not to answer all of your questions! If you look at some of our service offerings and it piques your interest or gives you an idea of something that could help your business, that is exactly what we had in mind! There are things you may see that create a question and there are things you may see that get your wheels turning.

Since we design each account to serve the needs of the client, the perfect time to contact us is when your wheels are turning or you have a concern or problem you need to tackle. Our staff is ready and willing to brainstorm and help to provide a solution for your problem. ‘Answering service’; it’s not what you think!!

Thanks again for visiting…We look forward to helping you!

Charlie and Deb Crown

Deb Crown

About Deb Crown

Towne Answering Service was established in 1968 to provide answering services for medical and commercial clients in the southeastern Pennsylvania area. Utilizing the best technology available at the time (the time was 1968 and the technology was a switchboard), Towne was able to establish a very faithful clientele, the majority of whom are still with us today. As time passed and technology advanced, so did the equipment. The answering service equipment evolved from switchboards to a basic computerized system with handwritten messages. From that, we were able to move to a fully computerized, paperless, state-of-the-art messaging system with digital lines and switching and were able to partner with our clients and provide a higher level of service.